GAZ-SYSTEM S.A. has launched its new customer service, the Exchange Information System (EIS)
On 9 May 2011 The Gas Transmission Operator GAZ-SYSTEM S.A. has launched its new customer service, the Exchange Information System (EIS), fed with current data on the services provided by the company.
The Exchange Information System is an information platform with the primary purpose to publish and exchange technical and commercial information between the Transmission System Operator and market participants, including: the shipper, the distribution system operator, the final recipient, or an entity interested in being connected to the network managed by the Operator.
The Information Exchange System is logically divided into three zones:
The first one, the so-called Customer Zone, available upon authentication, allows access to data related to contract fulfilment and Customer services.
The second one, Publication Zone is available without logging in. This Zone includes information that is generally accessible on the Company’s website (www.gaz-system.pl).
The third zone, Contract Zone is designed for internal users (GAZ-SYSTEM employees), who can access it as operators who carry out system tasks assigned with proper rights.
While designing the SWI we focused on the security of the information exchanged. The system is available via a web browser. All the data is transmitted via a secure https protocol, with 256-bit SSL encryption.
Key functionalities of the SWI include publication of:
- information about the transmission capacity and short- and long-term forecast of that capacity,
- transmission system maps,
- works planned in the transmission system,
- offers in the secondary market of transmission capacity trade,
- quality parameters for the gas fuel transmitted.
GAZ-SYSTEM Customers will be able to access information related to performance of their contracts, such as:
- access to applications filed, conditions issued and connection contracts signed,
- access to applications filed and transmission contracts and annexes signed,
- option to view and file nominations and renominations,
- access to operational and billing data,
- access to non-balancing status information,
- access to the invoices.
External users can access the EIS account by entering their login and password in the login box available at www.gaz-system.pl
New users can set up an account by completing a registration form available under the login box on the homepage of GAZ-SYSTEM S.A.
If you have any questions related to the EIS, please contact the following persons:
Hubert Kabulski - hubert.kabulski@gaz-system.pl - phone +48 22 220 16 40
Rafał Celiński - rafal.celinski@gaz-system.pl - phone +48 22 220 16 25
Agnieszka Siewiera - agnieszka.siewiera@gaz-system.pl - phone +48 22 220 15 40
We invite you to use EIS!
